Support

Contact Support

Get help with any issues or questions

How to Get Support

All support is handled through our Discord ticket system.

To open a ticket:

  1. 1. Join our Discord Server
  2. 2. Go to the #tickets channel
  3. 3. Click the correct button to open a private support ticket
  4. 4. A staff member will respond shortly

Most issues are handled within a few hours. Please be patient.

Important Guidelines

  • • Do not DM staff directly
  • • Do not use tickets to argue about rules
  • • Do not submit troll tickets
  • • Abuse of the ticket system will result in a mute or ban from support tickets in the future

Additional Notes

You may also open a ticket if this site is missing documentation or has broken links.

If the server is offline or acting broken, report it in #tickets if it's not mentioned in #news.

Check Server Reboot Frequency before panicking.